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Senior Director of Operations

Posted: April 26, 2021

The Role

Position Status: Permanent, Full Time (40 hours/week)

The Organization

Rupertsland Institute (RLI) is an affiliate of the Métis Nation of Alberta and has a triple mandate in education, training, and research. With a decentralized network of 11 employment services centres, in addition to two mobile service units, RLI designs and delivers training and education services to more than 140,000 Alberta Métis.

The RLI Vision is: “A Skilled and Knowledgeable, Self-Reliant Métis Nation.”

The RLI Mission is: “To enhance the self-sufficiency and well-being of Alberta Métis through quality education, training, and research.”

The Opportunity

The Senior Director of Operations (SDO) will complete orientation for the position under the incumbent SDO for up to six months as part of a succession plan prior to assuming full responsible from the incumbent. Generally, the incumbent SDO is responsible for the operations of the Rupertsland Institute (RLI) Métis Centre of Excellence, ensuring diligent oversight during the administration of agreements and related programs and services under RLI’s triple mandate of education, training and research granted by the Métis Nation of Alberta (MNA).

RLI provides supports for eligible students in all years of post-secondary study with the objective of obtaining a quality education and higher paying jobs.  Service delivery includes a centralized financial system and a decentralized service delivery network comprised of 12 Métis Education Training and Information Services centres across Alberta and two mobile services units. RLI also provides programs and services through a unique suite of IT platforms including an online application system, a client data management system and financial data management system.

The SDO leads a collegiate decision-making senior management team that guides operations, service delivery and programs embracing the principles of:

  • Labour market self-sufficiency,
  • Informed decision-making,
  • Strategic partnerships,
  • Lifelong learning, and
  • Enhanced accountability.

As an affiliate of the MNA, RLI is accountable to the Métis Nation Citizens in Alberta, and the MNA is RLI’s sole shareholder. RLI is required to report to the MNA Provincial Council at an annual shareholder meeting as well as its Citizens at the MNA Annual General Assembly.  RLI’s Board of Governors comprises ex-officio representatives of the MNA and the University of Alberta as well as Métis representatives from industry, the public sector and the Métis community at large. RLI is also required to report audit financials, targets and outcomes related to agreements with the Government of Canada and Government of Alberta.

RLI works to address the employment disparities in the labour market between Métis and non-Indigenous people:

  • Assisting Métis Nation Citizens to prepare for, find and keep higher paying jobs, thereby resulting in client self-sufficiency outcomes;
  • Ensuring that Métis women, youth and persons with disabilities access a fair share of resources as they prepare for, find and keep employment;
  • Creating labour market programs that are designed to meet the needs of Métis individuals and industry;
  • Stimulating, mobilizing and encouraging industry and other community agencies to act in partnership on labour market related issues and/or activities designed to increase Métis participation in the economy.

Additionally, RLI works to close the gap in quality education between Métis and non-Indigenous people through the:

  • Alberta Métis Education Council,
  • K-12 Policy Framework, and
  • Métis Education Foundation.

In partnership with the U of A, RLI seeks to address the institutional deficit in Métis-specific research. To date, five broad research themes have been developed for the Rupertsland Centre for Métis Research:

  1. Historical Research and Métis Rights
  2. Institutional Deficit in Métis Education
  3. Research and Analysis Capacity on Current Topics and General Policy Areas
  4. Land Use and Resources
  5. Contemporary Métis Issues

The work carried out under the triple mandate is largely directed through an annual Corporate Business Plan approved by the RLI Board of Governors.  An Annual Operational Plan (AOP) is also required for governmental funding partners in addition to annual reports to the MNA provincial council and its Citizens.  The SDO is responsible for monitoring and guiding these activities with the RLI Senior Team Services (STS).

To Fit the Role


The SDO reports to the Chief Executive Officer (CEO) and provides technical support to the CEO for the business plan, AOP, reporting, stakeholder relations, administrative policy and procedure development and implementation, and other activities as needed.

As a representative of the MNA, the SDO interacts with the federal and provincial government in relation to RLI’s mandated activities, and other key stakeholders including post-secondary institutions. As a senior member of the RLI administration, the SDO ensures that RLI is in full compliance with federal and provincial agreements and may act as a negotiator for MNA interests from time to time.

The SDO holds broad management responsibilities for RLI operations, conducts annual performance evaluations for members of STS, and supports the development of staff capacity building training plans, the RLI budgets and annual work plans and ensures compliance with RLI fiscal and operational plans.

In addition, the SDO conducts environmental scans and relates adverse risks and impacts to the CEO. The position requires extensive travel in Alberta and Canada (subject to COVID-related travel restrictions).

Working Knowledge

The SDO has a good understanding of management, organizational theory, and a superior understanding of the Métis Nation of Alberta governmental structure. The SDO must be respectful of Métis protocols and cultural sensitivities and must possess an excellent understanding of government/Indigenous relations and dynamics of policy development.

Further, the SDO requires knowledge of pertinent provincial and federal legislation related to RLI services, and an enhanced understanding of the socio-cultural impacts of Métis demographics and its effects on Métis employment and educational attainment.


Rupertsland Institute Head Office, Edmonton, AB (Remote work during COVID-19)


  • A post-secondary degree in business, management, public administration, or related field.
  • A minimum of five-years of experience with demonstrated leadership, and sound management practice in corporate operations including finance, human resources, IT, communications, marketing, and reporting.
  • A minimum of two-years of senior leadership experience with an Indigenous organization.
  • Previous experience with a Métis organization is preferred.


  • Sound leadership and team building skills.
  • Effective supervisory and staff management skills.
  • Highly developed budgeting and financial planning skills.
  • Excellent organizational and problem-solving skills.
  • Demonstrated writing and communication skills.

Rupertsland Institute Offers

  • A competitive salary.
  • A comprehensive benefit plan, including an employer matching pension plan.
  • Generous flexible days and vacation time.
  • Culturally rich working environment.
  • Professional development.

Application Deadline

**Open until a suitable candidate is found**

Application Procedure

To apply, please send your resume and cover letter to by quoting ‘SDO’ in your email subject line.

Rupertsland Institute thanks all applicants for their interest. Only successful applicants will be contacted. No phone calls please.